August 14th, 2010
Reports are coming in that people visiting http://discussions.apple.com have been seeing the cryptic message “for fun, by tojen” rather than the index of discussion forums they were expecting. We’ve managed to reproduce this here at TUAW, but only haphazardly. I saw it earlier in Safari under OS X, but since clearing my cache I cannot reproduce it. Firefox doesn’t do it, but lynx (a command line browser) on my Linux server... 
August 11th, 2010
After two years of pushing and shoving by the Japanese government, Apple has finally relented, agreeing to replace first generation iPod nano music players sold in Japan at risk of overheating. The player exchange goes beyond Apple Japan’s battery replacement program already in effect for those consumers who complain. According to Japan’s Ministry of Economy, Trade and Industry, of all the plastic black and white iPod nano players... 
July 2nd, 2010
Filed under: Enterprise , iPhone The path to ActiveSync nirvana for iPhone 4/iOS 4 users has not run all that smooth over the past couple of weeks. There were dramatic slowdowns for Google Apps and Exchange users who tried to synchronize calendar and mail data, although matters improved after the first day or two. Worse, some Exchange administrators noticed a drag on their servers associated with the influx of iOS 4 devices. Not so hot. Good... 
February 2nd, 2010
Still plagued by the annoying screen flicker on your precious 27-inch iMac , even after the previous update ? Try this second attempt by Apple . While you’re at it, there’s also a minor update for iTunes which makes sure it actually “remember[s] password for purchases,” as well as fixing a few sync and performance issues. Good luck with both and let us know if your iMac nightmare  Read More →
January 30th, 2010
Filed under: Odds and ends , Troubleshooting I make part of my living as an Apple consultant, so one of the first thoughts that went through my mind on Wednesday when I first saw the iPad was “would I be able to use that to help support my clients?” After a bit of thought yesterday while waiting for files to be loaded onto a new server I was installing, I think the answer is a resounding yes. Usually when I’m visiting my clients,... 
January 21st, 2010
The Mac maker has pushed back shipments of 27-inch iMacs by three weeks. It’s unclear whether this delay is blamed on issues in the supply chain or manufacturing problems. Apple’s flagship 27-inch iMac model has been hit with a new delay. While the company’s online store has 21-5-inch models shipping within 24 hours, both 3.06 GHz  Read More →
January 4th, 2010
Wondering how to activate your shiny new Nexus One ? Curious how to get started with the thing, or how to use the 3D gallery? Oh, wait, you don’t have yours yet? Oops. Google seems to have posted its support page for the phone a little early, a little site that went live for just a few minutes — just long enough for …  Read More →
December 21st, 2009
A graphics card firmware update solved glitches that affected a portion of iMac owners. What a holiday quarter for Apple’s flagship iMac. When the company refreshed its all-in-one lineup in October, the 27-inch models enchanted many with a huge display and meaty specs. Benchmarks like Geekbench have put the 27-inch Core i7 model ahead of Mac  Read More →
October 29th, 2009
It’s not at all clear what the root cause of the problem is, but we’ve noticed a big uptick in people complaining about performance issues on new 27-inch iMacs on Apple’s support boards. The most common symptom seems to be incredibly slow Flash video playback, but people are also claiming that there’s a bug forcing the hard drive to spin down, that there’s a corrupted Snow Leopard build preinstalled, and even that... 
October 27th, 2009
Filed under: iMac If you’re looking to do a DIY memory upgrade on your brand-spanking new iMac , Apple’s more than happy to tell you how. The Cupertino company has posted info in the Support section of its website telling people who aren’t afraid to pop the hood on the new 21.5″ and 27″ iMacs what kind of memory modules the new machines use and how to install or replace memory modules themselves. While it’s... 
October 15th, 2009
Filed under: Analysis / Opinion , App Store , SDK iPhone developer Dan B. wanted to know if Apple would reject his application based on the name he wanted to use for his app. So he did what you’d expect a sane developer to do. He wrote Apple. He used one of his technical support incidents to speak with the Apple Developer Technical Support teams and waited for them to reply. They were quite prompt in answering, …  Read More →
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