Filed under: Retail , Apple We received a question from one of our readers earlier this week that made me cringe, cower in fear, and heavily debate posting the answer. He had just been to the Genius Bar and they had replaced his under-warranty iPhone for a hardware issue. He then asked us what the quality of said iPhone would be; is it new or refurbished, and will it be a problem in the future? Having spent time working behind the Genius Bar,... 

Filed under: Analysis / Opinion , Retail , Odds and ends Even morons buy Apple products. There’s a story on the Mac web today about one Mr. Donald Goodrich, who was having trouble with his iPhone. As many customers have done, Mr. Goodrich brought his iPhone to his local Genius Bar in Cincinnati, OH. While talking with an Apple Store employee, he allegedly said, “I’m so mad, I could pop a 9mm at it,”…  Read More →